Frequently Asked Questions

Last Updated: 18 October 2020

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Getting Started

    As a first time user, please contact your nearest Business Partner. Already a member? Download MyWOW App / or TWMMS to register.
    Once you have inserted the sim card, you will be activated & you will receive:-

    -Biz pack user will receive RM30.00 preload.
    -Lite pack user will receive RM0.20 preload.
    -Push pack user will receive RM0.20 as credit balance and Data Plan of TWA25
    -High Speed Data - 1GB
    -Voice Call on-net - 100 minutes
    -Voice Call off-net - 10 minutes
    -SMS on-net - 10

    Kindly activate the sim before you perform the reload
    You may login via the below URL to view your profile, check your balance, view incentives and hierarchy and get latest news on the myWOW App or TWMMS

    1. URL:
    2. Enter your NRIC/Passport and existing password
    3. You may use 1234 for your 1st time login password
    4. You are advised to change your password upon login

    If you have forgotten your password, you may click on the "Lost Your Password" to reset your login password or you may contact our customer careline at 011-59000969 for immediate assistance.
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